Sr Software Engineer I/II, Operational AI

About the role

This role builds agentic AI products on Samsara's Operational AI team that let customers create custom detections and workflows from safety camera data, owning work from customer discovery through production operation. It suits a senior engineer with strong backend and system design fundamentals who can work through ambiguity and partner with customers, platform and machine learning teams.

What you'll do

• Turn customer needs into a clear engineering plan, defining useful first releases, explaining tradeoffs and adjusting as learning progresses.
• Design and ship features across backend services, APIs and customer-facing experiences, building reusable capabilities where recurring needs exist.
• Partner with platform, machine learning, product and design teams to connect AI detections and agents with operational workflows.
• Earn customer trust through accurate, consistent and transparent AI detections, recommendations and actions, and measure detection quality and customer impact.
• Improve reliability, response time and compute cost as usage grows.
• Own production systems, including monitoring, troubleshooting and post-launch improvements.
• Shape architecture and technical priorities, balancing new features with reliability, maintainability and future growth.
• Support other engineers through design discussions, code reviews and mentorship.
• Work directly with customers and use their feedback to decide what to build next.
• Build agentic solutions that let customers create their own custom detections and workflows.
• Own work from the first customer conversation through design, implementation and production operation.

What you'll need

• Strong programming and system design fundamentals, with experience owning software in production, making technical tradeoffs and diagnosing complex issues.
• Proficiency using AI coding agents across the software lifecycle, including brainstorming, design, implementation, testing, rollout and production support.
• Strong communication and collaboration skills, with the ability to explain technical tradeoffs and build alignment across engineering, product and design.

Nice to have

• Experience building agentic products, developing hybrid cloud and edge solutions, or applying computer vision or large language models.

Benefits listed by Samsara

• Initial RSU grant with no vesting cliff and ongoing refresh opportunities tied to performance
• Performance-based bonus or variable pay
• Flexible remote or in-office working model
• Professional development stipend
• Comprehensive health and parental leave plans